Our goal is to configure an efficient work process management using workflow supporting applications, namely effectively support process fulfillment by improving time/cost/quality aspects.
General characteristics of operation, potential problems:
- Different tasks generally do not belong to one single employee anymore, but as a result of differentiated competences and responsibilities, involve more people
- Materials tend to reach the employees forwarded via traditional systems –email, or printed- thus workflow is difficult to be monitored
- Added value of individuals is hard to define, next to which it is difficult to monitor and evaluate opinions, proposals arriving from different levels, thus trach task delegations
- Even in case of smaller enterprises a potential problem is the lack of a central manager overseeing different tasks as a whole
- Process-based approach is still not common in case of enterprises
- There are no automatic processes in cases of smaller routine tasks which could enable a faster workflow
What is workflow?
- Workflow = electronically supported business process
- The point of it is logical organization and adequate support of business processes
- The task of it is work process control, guidance, recording and management of different work phases electronically
- Result: sufficient information reaches the competent person in adequate time and quality
Advantages, possible ways of use
Main advantages of process supporting workflow applications include:
- Faster and more precise process execution
- Creation of comprehensive documentation and measurability (monitoring) in relation of the entire execution
- Integration potential
Examples for application:
- Replication of processes which can be standardized or are managed by the use of standard forms
- Preparation of complementary records for the content which is compiled by more employees or organizations and where communication is generally carried out by transferring files
- In processes involving approval or opinion indication
Our complete workflow solutions
- Regulatory and approval workflow
- Audit workflow